As the nation’s foremost expert in group travel and part of the largest wholesale tour operator in North America, the list of reasons to book with TI Groups is as infinite as our feed of fresh, exclusive offers.
As one of the largest groups producers in the United States, moving over one million passengers over the course of 40 years, TI Groups is literally unmatched in experience. The highest volume producer for destination weddings in the country, there is no other tour operator that knows group travel the way we do. In fact, our dedicated groups staff, comprised of over 100 highly trained professionals, net over 100 years of combined experience, unparalleled by any other organization in the industry.
And unlike other companies—some of whom may specialize in groups but be newcomers to the scene; others who may be well-known tour operators, but have added groups solely as a supplementary afterthought—Travel Impressions boasts a team that is 100% dedicated solely to group clients and passengers, building expertise and giving this area of our industry the focus it deserves.
An unprecedented ten-consecutive-year streak as Travel Weekly’s “Best in Sales and Service” is one of our crowning achievements—a testament to our commitment to our customers and their loyalty to our brand. We make every effort every year to continue to earn the respect and partnership of our travel agents by going the extra mile with every booking.
TI Groups offers a 24-hour standard turnaround for emailed quote requests, and immediate quotes by phone. Our extended call center hours make sure that you’ll get assistance when you need it, and our system is consistently loaded and up-to-date with the latest offers, promotions, and added values that have been specially negotiated for groups. TI Groups even provides teams dedicated to specific stages of your group booking, and offers personalized service, from custom signage at airports and special transfers to upgraded suites for honeymoon couples, complimentary rooms and even air seats, depending on group size and applicable promotions.
Backed by the might of Apple Leisure Group (ALG), our buying power totals over $2 billion in leisure sales. What that means for our agent partners and mutual customers is simple: better negotiated rates, better deals, and more competitive pricing. Our tremendous volume and broad reach puts TI Groups in an optimal position to obtain some of the most exclusive offers available on the market, and our vital network of relationships with suppliers around the world provides diversity of product and special promotions.
TI Groups offers nearly every airline in the business, and now, Dedicated Vacation Flights with brand-name carriers—risk seats that make up 80% of chartered airlift from the United States to Mexico and the Caribbean. A hugely beneficial new offering for your groups, Dedicated Vacation Flights offer some of the best flight times (as dictated by our customers’ needs), more lenient change policies and price consistency for easier planning.
With over 100 skilled and experienced staff members manning TI Groups, divided into teams that are rigorously trained to handle each step of the group booking process, you know that your arrangements are in the hands of experts from the very first touch point. However, this individual service is only just the beginning of how we back up our valued travel partners.
At TI Groups, our team offers the marketing support you need to be successful with increasing your group sales. They become personally invested in contributing to the growth of your agency, setting the groundwork for relationships that last through the years. Plus, we have the network to provide the options your customers want and the resources to provide the added values your group needs and deserves. Our strength in the marketplace and relationships in the industry give us the power to overcome any hurdle that could possibly arise. And, above all, we live by our 40-year tradition of service excellence to ensure that you and your travelers enjoy the best possible experience.
Because we put our travel agent partners first, TI Groups is always pushing hard to offer the most innovative programs for you and your customers. Whether it’s providing generous bonuses or rewards for agents, leading incentives for passengers, or a combination of both, we strive to provide programs that are truly best-in-class.
Now, with access to Dedicated Vacation Flights, which depart from over 20 high-volume and regional gateways to some of the most popular sun and sand destinations, we’re also able to offer a variety of the most convenient flight times and routes to our customers, plus more forgiving change policies that add value to your booking. Complimentary air seats may be possible with some packages, as are complimentary rooms or passengers for groups. Of course, our far-reaching supplier partnerships offer even more opportunities for incentive programs for your travelers and your agency.